Sophos Anti-Virus for Windows: Error e03d0005 - The on-access driver failed to read from file

  • Article ID: 113285
  • Updated: 11 Jul 2011

Issue
The on-access scanner reports the error:

Error e03d0005 - The on-access driver failed to read from file xxxx

Description
This error indicates that the file was not sent for scanning, this could be for any of a number of reasons, but generally it indicates that the file was not readable. The actual reason is given in the system event log.

  • Data error (cyclic redundancy check)
  • The specified network name is no longer available
  • Insufficient system resources exist to complete the request. 
  • The file is off-line or the disk is bad.  

Microsoft error codes may be reported, defining these errors more closely.

Sophos Product and version
Sophos Anti-Virus for Windows 2000+

Operating System
All supported operating systems 

What to do

If you receive this error you do not need to worry or take any action. You can supress the error message.

 
If you need more information or guidance, then please contact technical support.

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