Sophos Anti-Virus for UNIX: updates fail - update location appears to be incorrect

  • Article ID: 58693
  • Updated: 09 Jan 2014

Issue

Following installation of Sophos Anti-Virus for HP UNIX, updates fail. When you check the location you have entered for updates, the URL contains irregular characters, such as control or backspace characters. It does not display the location that you intended when you set it up.

First seen in

Sophos Anti-Virus for Unix

Operating system
HP-UX 11iv2 and above (on Itanium)

What To Do

You must re-enter the update locations, ensuring that you do not insert any control characters or use backspace (possibly as a result of making a typing error) as these characters will be included in the URL and so it will be incorrect.

 
If you need more information or guidance, then please contact technical support.

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