The Savscand process reaches 100% CPU following an IDE release on March 18th 22:54 (UTC)

  • Article ID: 120775
  • Updated: 25 Mar 2014

Issue

Following the release of the IDE named sshdoo-h.ide, the Sophos process savscand reaches 100% CPU usage on some computers. This IDE was released on March 18th 2014 at 22:54 UTC.

First seen in

Sophos Anti-Virus for Linux

Operating systems
Linux

Cause

SophosLabs released an IDE which included an identity that caused some systems to experience high CPU loads. The identity caused the Sophos AV-engine to use more CPU cycles than normal when encountering certain file types, due to an error in the design of the identity.

Sophos Labs released an updated IDE inje-avq.ide at March 19th 2014 04:47 UTC, within four hours of the first customer reported incident.

What To Do

This issue was resolved with the release of inje-avq.ide on at March 19th 2014 04:47 UTC.

 
If you need more information or guidance, then please contact technical support.

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