Sophos Anti-Virus for NetApp is not scanning all file types

  • Article ID: 12203
  • Updated: 04 Mar 2014

Issue

In some situations not all file types are scanned, even when Sophos Anti-Virus for NetApp Storage Systems has been configured to scan all file types.

First seen in

Sophos Anti-Virus for NetApp Storage System

Cause

The lists of configured extensions on the filer overrides any extensions configured on the server running Sophos Anti-Virus for NetApp.

What To Do

1. Checking file types

To see which file types are sent to the antivirus server for scanning, at the command prompt on the filer, type:

vscan extensions

2. Adding extensions to the list

To add an extension to this list, type

vscan extensions include add <extension>

where <extension> is the extension you want to add.

For example 

vscan extensions include add hta

will add .hta to the list of extensions to be scanned.

Similar steps can be followed to exclude extensions, for example:

vscan extensions exclude add edb

Note: The wildcard ? can be used to match any single character. You cannot use the * wildcard.

Related Information: vscan manual page

 
If you need more information or guidance, then please contact technical support.

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