Sophos Anti-Virus for NetApp Storage Systems: Infected files not detected although the anti-virus server is running

  • Article ID: 12202
  • Updated: 28 Oct 2008

With Sophos Anti-Virus for NetApp Storage Systems, infected files may not be detected if the C$ (administrative) share is absent. This can happen even if the anti-virus server is running, and is connected to the NetApp filer.

What to do

Check that the administrative share has not been removed from the NetApp filer.

If you need more information or guidance, then please contact technical support.

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