Unable to select Linux / UNIX v9 packages using Sophos Enterprise Console / Update Manager subscriptions. Only the v7 package is available
First seen in
Sophos Anti-Virus for Unix 9.0.0
Sophos Anti-Virus for Linux 9.0.0
The configured credentials do not have access to the Version 9.x software subscription.
What To Do
Customers using the following licenses only have access to the default software subscription:
- Sophos Anti-Virus SBE
- Sophos Computer Security SBE
- Sophos Security Suite SBE
- Endpoint Protection - Business
Currently, the default software subscription is Version 7.x. To install Sophos Anti-Virus, use the Version 7.x package/subscription. The product will be automatically upgraded to Version 9.x when it becomes available to your license.
To check the available software for your license, please contact Sophos Technical Support.