Sophos Anti-Virus for Linux: Conflict with kdump

  • Article ID: 118455
  • Updated: 04 Feb 2013

Issue

When on-access scanning is enabled, kdump may not operate as expected.  The kdump service may fail to start, or a crashdump is not created during a kernel panic.

First seen in

Sophos Anti-Virus for Linux

Operating systems
Red Hat Enterprise Linux 5
Red Hat Enterprise Linux 6

What To Do

Follow the workaround relevant to your Operating System:

Red Hat Enterprise Linux 5
A crash dump is not created during a kernel panic.  Follow these steps:

  • Edit the kdump configuration: /etc/kdump.conf
  • Explicitly specify the dump device.  For example:  ext3 /dev/VolGroup00/LogVol00
  • Save the file
  • Restart kdump: /etc/init.d/kdump restart

To test that kdump is operating correctly, please follow the Red Hat documentation.

Red Hat Enterprise Linux 6
The kdump service fails to start. Follow these steps:

  • Run: cd /lib/modules/`uname -r`
  • Create a symbolic link to the talpa modules:  ln -s /opt/sophos-av/talpa/current/
  • Search for kernel module dependancies:  depmod -a
  • Restart kdump:  /etc/init.d/kdump restart

To test that kdump is operating correctly, please follow the Red Hat documentation.

 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments