Issue
When on-access scanning is enabled, kdump may not operate as expected. The kdump service may fail to start, or a crashdump is not created during a kernel panic.
First seen in
Sophos Anti-Virus for Linux
Operating systems
Red Hat Enterprise Linux 5
Red Hat Enterprise Linux 6
What To Do
Follow the workaround relevant to your Operating System:
Red Hat Enterprise Linux 5
A crash dump is not created during a kernel panic. Follow these steps:
- Edit the kdump configuration:
/etc/kdump.conf - Explicitly specify the dump device. For example:
ext3 /dev/VolGroup00/LogVol00 - Save the file
- Restart kdump:
/etc/init.d/kdump restart
To test that kdump is operating correctly, please follow the Red Hat documentation.
Red Hat Enterprise Linux 6
The kdump service fails to start. Follow these steps:
- Run:
cd /lib/modules/`uname -r` - Create a symbolic link to the talpa modules:
ln -s /opt/sophos-av/talpa/current/ - Search for kernel module dependancies:
depmod -a - Restart kdump:
/etc/init.d/kdump restart
To test that kdump is operating correctly, please follow the Red Hat documentation.