After downgrading from Sophos Anti-Virus for Linux v9, Remote Management System may stop running. This causes the client to stop reporting it's status to Sophos Enterprise Console.
First seen in
Sophos Anti-Virus for Linux
Beta Sophos Anti-Virus for Linux/Unix v9.0
Ubuntu 10.04 LTS, Ubuntu 12.04 LTS
What To Do
To resume communications with Sophos Enterprise Console, RMS must be restarted. Run the following command:
RMS will now continue to function as normal.