Sophos Anti-Virus for Mac OS X: scan failure message in syslog

  • Article ID: 55030
  • Updated: 18 Oct 2010

Issue
When you run a scan, a message similar to the following is displayed in the syslog, but no further logging information is recorded:

2008-09-19 10:56:59 /Applications/Sophos Endpoint Security and Control.app/Contents/MacOS/Sophos Endpoint Security and Control[852] Failed to create a log, logging scan results to system log.

Sophos product and version
Sophos Anti-Virus for Mac OS X

What to do

This issue can occur if you give the scan an exceptionally long name.

To fix this issue, rename the scan with a shorter name, i.e. one containing less than 255 characters.

 
If you need more information or guidance, then please contact technical support.

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