Sophos Update Manager for OS X: Frequently Asked Questions

  • Article ID: 118182
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  • Updated: 30 Jun 2014

This article provides a list of frequently asked questions on Sophos Update Manager for Mac OS X (SUM for OS X).

Applies to the following Sophos product(s) and version(s)

Sophos Update Manager for Mac OSX

Operating systems
Mac OS X

Will Sophos Anti-Virus v9 for Mac be available via SUM for OS X?

No. As SUM for OS X is being retired, SAV 9 for Mac will not be made available via SUM for OS X.

Will SUM for OS X be able to manage features in SAV 8 such as Live Protection?

No. No more feature updates are planned for SUM for OS X. 

When will SUM for OS X be retired? 

Currently retirement is planned for April 2014 (when SAV for Mac version 8 is retired).

Sophos is working on a new management systems to better meet the evolving needs of our customers and to better support the new range of policy features to be introduced in upcoming versions of SAV for OS X. Maintaining SUM for OS X as a separate management system is not consistent with providing the best experience for all customers and so it will be superseded by a future solution.

How will I be able to create pre-configured installers?

If you require pre-configured installers you should continue to use SAV for Mac version 8 for the time being.

What happens when SUM for OS X is retired?

We are rationalizing our management solutions to meet the evolving needs of our customers. With this in mind, SUM for OS X does not fit into this vision and will be superseded by a future solution.

What happens if I really needs SUM for OS X?

We will be removing SUM for OS X from the Sophos website. The best option for you is to use Enterprise Console or Sophos Cloud. We will only provide the SUM for OS X to licensed customers that have a valid reason for needing the installer.

If you need more information please post to our community for further advice.

 
If you need more information or guidance, then please contact technical support.

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