Enterprise Console: error 8004130c when protecting Windows NT4.0 computers

  • Article ID: 13297
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  • Updated: 18 Jan 2011

Enterprise Console generates the following error when you use 'Protect computers' to install Sophos Anti-Virus to a Windows NT 4 computer:

Error Code 8004130c "Could not start installation - Task Scheduler Service not installed on this computer."

This occurs because Internet Explorer 4.0 cannot run the Task Scheduler Service, which is required by the Protect Computers wizard.

What to do

  • Upgrade Internet Explorer to version 5.5 or above.

You should ensure that all your computers meet the system requirements.

If you need more information or guidance, then please contact technical support.

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