'Error 1606. Could not access network location [X]' when installing or uninstalling Enterprise Console

  • Article ID: 14325
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  • Updated: 03 Aug 2011
The following error message is reported when there is an attempt to install, or uninstall, Enterprise Console on a server:

Error 1606. Could not access network location [X].

Error 1327 may also be reported.

Known to apply to the following Sophos product(s) and version(s)

Enterprise Console 4.0.0
Enterprise Console 3.0

The Microsoft Installer file is checking an invalid folder location because an environmental variable is incorrectly set in the registry.

What to do

Please see the following Microsoft article to correct the problem: You receive an "Error 1606" error message when you try to install or remove a Microsoft program

If you need more information or guidance, then please contact technical support.

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