.net framework installation fails on Windows 2008 Essential Business Server

  • Article ID: 110489
  • Updated: 26 Aug 2011
Issue
During the installation of Enterprise Console 4.5, the installation of the .net framework fails.

Known to apply to the following Sophos product and version
Enterprise Console 4.5

Operating System
Windows Server 2008 Essential Business Server

What to do

This problem occurred due to a known issue with this version of the Windows Operating System. More information is documented here:

http://support.microsoft.com/kb/951847

Therefore, to resolve this issue, ensure that you have installed .NET Framework 3.5 SP1, read through the above Microsoft article, then re-install Enterprise Console 4.5.

 
If you need more information or guidance, then please contact technical support.

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