When installing or upgrading to Sophos Enterprise Console version 5.x access to the default SQL server instance may be interrupted.
First seen in
Enterprise Console 5.0.0
Sophos Enterprise Console version 5.x now uses Microsoft Message Queuing (MSMQ) as part of the patch server side components. The MSMQ component will be installed on the management server if it does not already exist.
During the installation of Microsoft Message Queuing it has been observed that the following services are stopped:
What to do
Please ensure these services can be stopped during the installation of MSMQ and have restarted (if required) after the installation or upgrade of Sophos Enterprise Console version 5.x