When running Sophos Anti-Virus for Unix, version 7.0, on Solaris, you experience all three of the following issues:
- Email notifications are not working
- Communication with enterprise console doesn't work
- When entering "ps -ef | grep savd" you see 2 processes like this:
root 5320 1 0 July 21 ? 3:41 savd etc/savd.cfg
root 7113 5320 0 23:53:08 ? 0:00 savd etc/savd.cfg
Sophos product and version
Sophos Anti-Virus for Unix version 7.0
Seen on Solaris SPARC architecture.
May also occur on other versions of Solaris.
What to do
The workaround is to disable email notifications. You can do that from the enterprise console or on the client computer. For further information on how to do this on the client computer, refer to Appendix C of the User Manual.
One savd process is the child of the other (the first column after root is the pid, the 2nd is the pid of the process's parent process, so 7113 is the child of 5320). On a healthy system you would only see one savd process, not two.
This is a Sophos known issue, defect number DEF 42015, it will be fixed in a future release.