On large networks Sophos Patch assessments take an excessive time to be displayed in the Patch Event Viewer

  • Article ID: 117035
  • Updated: 12 Mar 2012

Issue

On large networks Sophos Patch assessments take an excessive time to be displayed in the Patch Event Viewer

First seen in

Enterprise Console 5.0.0

Operating systems
Windows 2008 R2

Cause

A 2008 R2 server is a member of a domain but a local account is used to run the Patch related services on the Sophos Management Server.

The issue does not affect Windows 2003 servers.

What To Do

Use a domain account to run the Patch related services (on the management server) when in a domain. This needs to be changed by re-running the Enterprise Console installer entering a different account in the Database Details screen.

 
If you need more information or guidance, then please contact technical support.

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