Enterprise Console: a0200006 error displayed during or after on-demand scans

  • Article ID: 111048
  • Updated: 27 Jul 2012

Issue
A USB removable drive is mounted as a folder in the operating system rather than a drive, using Disk Management of the OS. The disk is physically removed without being unmounted in disk manager. When an on-demand scan runs (right-click or scheduled) it delivers error a0200006 to the console.

First seen in

Sophos Anti-Virus for Windows 2000+ 9.0.5
Sophos Anti-Virus for Windows 2000+

Operating systems
Windows Vista, Windows 7

What To Do

There is no resolution to the issue as the product is operating as intended. It is indicating that anticipated data is unavailable.

If you do not want to see these errors appearing on the Enterprise Console, “blacklist” them from appearing on the console, as described in the knowledgebase article Sophos Anti-Virus for Windows: suppressing Event ID errors on endpoint.

For more information see also:

 
If you need more information or guidance, then please contact technical support.

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