SafeGuard RemovableMedia Portable shows all files as being unencrypted

  • Article ID: 108011
  • Updated: 01 Jul 2009

Product
SafeGuard Removable Media 2.0

Client OS

Windows XP SP2

Server OS

None

Question

On a system that has SafeGuard RemovableMedia installed the portable version shows all files as being unencrypted.

Answer

Due to the fact that SafeGuard RemovableMedia and SafeGuard Portable for RemovableMedia use different ways to check the encryption status of a file Portable might not show the correct encryption status.

To circumvent this behavior use SafeGuard RemovableMedia Portable at a system that has RemovableMedia not installed.

Below you can see the difference when using Portable on a stick that is plugged to a system that has RemovableMedia installed (on the left) and one that doesn't (on the right)



 
If you need more information or guidance, then please contact technical support.

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