SafeGuard LAN Crypt database cannot be accessed after installing Patch 2 (10.2.0.4) for Oracle 10g database

  • Article ID: 111966
  • Updated: 08 Sep 2010

Issue
After installing patch 2 (10.2.0.4) for Oracle 10g it is not possible to access the SafeGuard LAN Crypt database. The SafeGuard LAN Crypt Administration is not compatible with Oracle Client 10.2.0.4. It is not possible to create the first Master Security Officer or to login with an existing SO.

This issue is caused by the Oracle ODBC driver.

Known to apply to the following Sophos product(s) and version(s)
SafeGuard LAN Crypt Administration 3.60.1.7

SafeGuard LAN Crypt Administration 3.61.0.25

Applies to all supported operating systems

What To Do

Please use either Oracle 11 or a previous Oracle 10g installation.

 
If you need more information or guidance, then please contact technical support.

Rate this article

Very poor Excellent

Comments