SafeGuard LAN Crypt Client: When you try to load the LAN Crypt profile an error is generated

  • Article ID: 109009
  • Updated: 29 Oct 2010

Issue
Every time you try to load the LAN Crypt profile loader an error message is displayed:

Cannot initialize key management key.

In some cases it has been observed after installing a Patch without a reboot, during the SafeGuard LAN Crypt Client installation. This error message appears and the LAN Crypt profile will not be loaded.

Product
SafeGuard LAN Crypt Client version 3.5x

Client OS
Windows XP SP2 Professional Edition, Windows XP SP3

What to do

  1. Install SafeGuard LAN Crypt Client (MSI original package).
  2. Reboot your PC.
  3. Install the Patch for SafeGuard LAN Crypt Client.
  4. Reboot your PC.

 
If you need more information or guidance, then please contact technical support.

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