When you log in as Security Officer and you open the user properties window of the User Certificates, on the 'Certificates' tab, all the buttons are grayed-out.
This is a known issue which has been fixed in SafeGuard LAN Crypt Administration version 220.127.116.11.
We recommend you install the latest version of SafeGuard LAN Crypt Administration, however if you are not ready to do this, the following workaround is available.
SafeGuard LAN Crypt Administration version 18.104.22.168
Windows XP SP2 Professional Edition
What to do
- In SafeGuard LAN Crypt Administration, select Properties.
- On the "User Settings" tab enable 'Show "Selected users and certificates"'. Press Apply and OK.
- Restart the SGLC Admin.
- Login with the SO User and open "Central Settings". A new option is now displayed "Selected users and certificates", select this.
- A new window opens where you can choose which users should be displayed. You now have access to all buttons.