SafeGuard LAN Crypt Client - Roaming profile can not be saved on the server when shutting down the client.

  • Article ID: 107563
  • Updated: 22 Sep 2010


Product
SafeGuard LAN Crypt Client 3.13

Please note: The version 3.13 is about to retire on September, 30th 2010. We recommend to update your version as soon as possible – for further information please contact your Sophos sales representative.

Client OS

Windows XP SP1 Professional Edition

Question
Why can the server roaming profile not be saved on the sever when shutting down the client?

Answer
When this behaviour occurs, please complete the following step on the client to solve the problem:

Start---->Settings--->Control panel--->Add or remove Programs---->Add/Removes Windows Components-----> deactivate the option " Update Certificate Root".



 
If you need more information or guidance, then please contact technical support.

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