SafeGuard LAN Crypt Administration - A delay of 15-20 sec. occurs when login on to the SafeGuard LAN Crypt Profile or Database?

  • Article ID: 107398
  • Updated: 22 Sep 2010


Product
All SafeGuard LAN Crypt supported versions (Administration and Clients)


Client OS

Windows 7, Windows Vista, Windows XP

Question
Why does a delay of 15-20 sec. occurs when login on to the SafeGuard LAN Crypt Profile or to the SafeGuard LAN Crypt Database?

Answer
When the certificate is loaded to logon to the SafeGuard LAN Crypt Client or to the SafeGuard LAN Crypt Database (or any other application), the Operating System first tries to automatically download the most current root Certificates.

When the workstation does not have internet access, a delay of 15 to 20 sec will occur while updating these root Certificates.

To prevent this delay, please uninstall the "Update Root Certificates" from the windows components.

See also screenshot.




 
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