SafeGuard LAN Crypt Client - Performance problems when using Netinstall

  • Article ID: 107287
  • Updated: 17 Jul 2013

Issue
You see performance problems when using Netinstall in combination with SafeGuard LAN Crypt client.

Product
All SafeGuard LAN Crypt Client supported Versions

Important: SafeGuard LAN Crypt Client version 3.13 retires on September, 30th 2010. We recommend to update your version as soon as possible – for further information please contact your Sophos sales representative.

Client OS
Windows 7, Windows Vista, Windows XP

What to do

The performance issues should be solved by adding the application NiAgnt32.exe, including the child processes, to the Unhandled Applications within the SafeGuard LAN Crypt client.

The application should be added in the LAN Crypt Configuration as an Unhandled Application, as shown in the screenshot below.




The Unhandled Application could also be added directly via a Registry entry:

Hive: HKEY_LOCAL_MACHINE
Key: System\CurrentControlSet\Control\Utimaco\SGLCENC
Value Name: TrustedPrograms
Value Type: REG_SZ
Value: NiAgnt32.exe

Hive: HKEY_LOCAL_MACHINE
Key: System\CurrentControlSet\Control\Utimaco\SGLCENC
Value Name: TrustedProgramMethod
Value Type: REG_SZ
Value: dword:00000002



 
If you need more information or guidance, then please contact technical support.

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