SafeGuard LAN Crypt Client - Automatic encryption does not start if Novell Client 4.9x is installed

  • Article ID: 106331
  • Updated: 22 Sep 2010


Product
All SafeGuard LAN Crypt Client supported Versions

IMPORTANT SafeGuard LAN Crypt Client version 3.13 retires on September 30th 2010. We recommend to update your version as soon as possible. For further information please contact your Sophos sales representative.

Client OS

Windows 7, Windows Vista, Windows XP, Windows 2000

Server OS

Novell Netware 5.10, Novell Netware 6.0, Novell Netware 6.5

Question
Why are SGLC protected files no longer encrypted automatically?

Answer
Please check whether Novell client is installed, and if so, which version. As of Novell client 4.9x, the default setting for UNC Path Filter has changed.

If the setting is "on", then automatic encryption of SG LAN Crypt will no longer work.

How to correct: change the setting to "off".



 
If you need more information or guidance, then please contact technical support.

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