Premature end to an installation, with SDE1132 or SDE1162

  • Article ID: 109336
  • Updated: 18 Jun 2009


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

What can be the cause? Can it be prevented?

Answer

One possible cause is a policy or registry setting, restricting the remote use of floppies. It can be prevented by changing the registry setting

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\AllocateFloppies to 0.

Alternatively, disable in -> Computer Configuration -> Windows Settings -> Local Policy (or Policies) -> Security Options the device setting "Restrict floppy access to locally logged-on user only".

http://sophserv.sophos.com/repo_kb/109336/image/109336-Restrict floppy access.jpg

After the installation of SDE you can change this registry entry back to 1.


keywords: SDE

 
If you need more information or guidance, then please contact technical support.

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