SDE 1087 during installation

  • Article ID: 109237
  • Updated: 28 May 2009


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

How can this issue be solved?

Answer

During the installation of Sophos SafeGuard Disk Encryption, the error SDE 1087 is displayed. The Sophos SafeGuard Disk Encryption installation logfile shows the same error.

Please make sure the IDE hard disk is the first boot device in the system, in case you have a system where both P-ATA (IDE) and S-ATA hard disks are installed. Check your BIOS configuration and use the Windows System Information (winmsd) or list the volumes in diskpart, to verify your device configuration.

Related documents:
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keywords: msi sde windows installer installation

 
If you need more information or guidance, then please contact technical support.

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