Sophos SafeGuard Disk Encryption and the subst.exe command

  • Article ID: 109235
  • Updated: 28 May 2009


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

Does Sophos SafeGuard Disk Encryption support drive letters that were mounted with the "subst.exe" command ?

Answer

Yes, you can use the "subst.exe" command in combination with Sophos SafeGuard Disk Encryption, but when installing Sophos SafeGuard Disk Encryption, such a drive must not be mounted.

This means before installing Sophos SafeGuard Disk Encryption, please disconnect/unmount all the drives that where mounted using the command "subst.exe".
Then install Sophos SafeGuard Disk Encryption and wait until all defined hard drives are encrypted.
Now it is possible to map the drives, using the "subst.exe" command again.

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If you need more information or guidance, then please contact technical support.

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