Bluescreen "INACCESSIBLE_BOOT_DEVICE" after installation of Sophos SafeGuard Disk Encryption.

  • Article ID: 109234
  • Updated: 28 May 2009


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

What can be done if a reboot ends in a bluescreen "INACCESSIBLE_BOOT_DEVICE"?

Answer

Example of the bluescreen.
BSOD.JPG


Check whether a configuration file (.cfg) is used for the installation of Sophos SafeGuard Disk Encryption: If so, use the Configuration File Wizard and examine the configuration file used.

Check if all preparations were made. Information about preparations can be found at:
SGI 109275 (Preparations prior to the installation of Sophos SafeGuard Disk Encryption)


keywords: BSOD sde

 
If you need more information or guidance, then please contact technical support.

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