SDE Error 1327 during installation

  • Article ID: 109209
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  • Updated: 28 May 2009

Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS



What can be done to solve this issue?


During the installation of Sophos SafeGuard Disk Encryption, entries are written in a personal folder. This personal folder should be placed in a directory that is always available, otherwise, the error message 1327 will occur. Per default, the path is configured using environment variables such as %USERPROFILE%. If the personal folder path variable %USERPROFILE% has been replaced with a specific path, such as G:\Office\Profile\User1 or been redirected to a USB device, the folder location may not be available.

Note: The correct path can be checked by viewing the following registry key, as shown in the *.gif file.


Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

keywords: sde error 1327 invalid drive

If you need more information or guidance, then please contact technical support.

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