Msiexec installation with an incompatible .cfg file / Install error 1096

  • Article ID: 109188
  • Updated: 30 Sep 2010


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

How to solve the problem of an incompatible .cfg file / Install error 1096?

Answer

When installing Sophos SafeGuard Disk Encryption via command line using msiexec /i and CFGFILE=Install.cfg you must be aware that when you use a basic configuration to create your .cfg file the original file must be compatible with your system configuration. Later you are not able to change the encryption mode of your hard disk any more within this .cfg file.

For example:

When trying to install SDE with an existing standard installation file and your system contains non DOS partitions e.g. unallocated free disk space, installation will end reporting SDE 1096.

To avoid this problem read chapter 2 of the manual and make sure that you are using the correct .cfg file before you start installation.

Keywords: SDE1096 SDE

 
If you need more information or guidance, then please contact technical support.

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