Operating system cannot start because of a missing file in c:\windows\system32\config\system

  • Article ID: 109157
  • Updated: 30 Sep 2010


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

What can be done to solve this error?

Answer

If this error occurs, the preliminaries for the installation of Sophos SafeGuard Disk Encryption (SDE) did not succeed. One reason may be, that due to a full hard disk, chkdsk did not start although it was planned in the installation script.

The only solution is to uninstall SDE and run the preliminaries again (see article 109275 for more information).

After that you will be able to reinstall SDE successfully.

Keywords: Sysprep sde

 
If you need more information or guidance, then please contact technical support.

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