SDE1004 when trying to create an Emergency Disk

  • Article ID: 109116
  • Updated: 30 Sep 2010


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

When trying to create a Sophos SafeGuard Disk Encryption Emergency Disk, following error message appears:

"SDE1004: Internal error in subsystem detected."



Answer

Please check if the medium in use is write protected. Remove the write protection and start the emergency wizard again.


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