FIPS tray icon does not recover after windows explorer crash

  • Article ID: 109083
  • Updated: 30 Sep 2010


Product
Sophos SafeGuard Disk Encryption 4.60

Client OS

Windows 2000 Professional SP4, Windows XP SP3

Server OS

None

Question

How to restore the FIPS tray icon after Windows explorer crashed?

Answer


Sophos SafeGuard Disk Encryption was installed in FIPS compliance mode including the FIPS feature.

After a crash of the Windows explorer, the FIPS tray icon is no longer displayed for the current Windows session.
Since Sophos SafeGuard Disk Encryption 4.60.0, the FIPS tray icon is also restored after the explorer has been restored.

Keywords: SDE fipsmon.exe fipsmon

 
If you need more information or guidance, then please contact technical support.

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