SafeGuard Enterprise Data Exchange: Cannot burn encrypted files on optical media using the Windows CD/DVD Burning Wizard on 64-bit Windows Vista

  • Article ID: 111559
  • Updated: 12 Aug 2010

Issue
You have tried to burn encrypted files to disc using the Windows CD/DVD Burning Wizard on Windows Vista 64-bit, but it won't work.

Known to apply to the following Sophos product(s) and version(s)

SafeGuard Data Exchange 5.50

Operating System
Windows Vista 64-bit

What To Do

Burning encrypted files on optical media (CD/DVD) using the Windows built-in burning Wizard is not supported on Windows Vista 64bit. Please use Windows Vista 32-bit or Windows 7 64-bit instead.

 
If you need more information or guidance, then please contact technical support.

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