Pre-requisites for promoting a User to become an MSO
Known to apply to the following Sophos product(s) and version(s)
SafeGuard Management Center
All supported Operating Systems
What To Do
A user must have a valid .cer and a valid .p12 file to become an MSO.
The following should be checked:
- an SGN User exists who can already authenticate the POA of a computer.
- the files are stored in the AD and need to be imported. This would normally require the SO to logon with Token/SC to the SafeGuard Enterprise Management Center
NOTE: The VBS script included in the product CD to create a certificate cannot be used to create the certificate for an SO since it does not generate any p12 file.