SafeGuard Enterprise: Changing POA hot-keys during a client update

  • Article ID: 108919
  • Updated: 25 Jul 2013

Issue

During a SafeGuard Enterprise client update you attempt to change the POA hot-keys but the changes are not applied.

First see in

SafeGuard Device Encryption

Cause

During the update process it is not possible to change a hot-key. The respective Windows Installer (MSI) switches will be ignored. 

If the installation is conducted including the POA hot-key switches, this will have no impact.

What To Do

Contact our Support team who can advise on the process for updating the hot-keys.

 
If you need more information or guidance, then please contact technical support.

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