Information on the connection interval between SafeGuard Enterprise client and SafeGuard Enterprise server

  • Article ID: 107812
  • Updated: 07 Mar 2011

Issue
Connection interval between SafeGuard Enterprise client and SafeGuard Enterprise server

Known to apply to the following Sophos product(s) and version(s)

SafeGuard Management Center
SafeGuard Enterprise Server
SafeGuard Device Encryption
SafeGuard Data Exchange
SafeGuard Configuration Protection

Operating systems
All supported Operating Systems

What To Do

The SafeGuard Enterprise client connects to the SafeGuard Enterprise server:

  1. Immediately after the Windows user logon
  2. After that in configurable intervals (default is 90 minutes)

A variance of 50% is applied to the configured connection interval. For example, if the policy for the client defines an interval of 100 minutes, the next connection can happen at the earliest after 50 minutes and at the latest after 150 minutes.

 
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