Keyboard Num Block is not active in the Power On Authentication

  • Article ID: 118895
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  • Updated: 11 Feb 2013

In the Power On Authentication (POA) the Num Block of the keyboard is not active. How can it be achieved that the Num Block is always active during in the POA, e.g. for easier entry of passwords containing a lot of numbers?

Known to apply to the following Sophos product(s) and version(s)
SafeGuard Easy
SafeGuard Device Encryption 5.35

What To Do

Unfortunately there's no option to activate the Num Block in the POA. The Num Block is deactivated in the POA by default. This is the planned behaviour.

If you need more information or guidance, then please contact technical support.

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