SafeGuard Easy multi-platform 4.5x
Windows 2000 Professional SP4, Windows XP SP2 Professional Edition
Windows 2003 Standard Edition
The eToken loses logon status and the PIN dialog appears.
The issue can occur if the machine is able to power-down USB interfaces for power-saving purpose, if they are currently not needed. Please check the power functions of the machine in question if this setting is activated.
Also in the 'Device Manager' -> 'Universal Serial Bus controllers' -> Right click and Properties -> Power Management, the setting "Allow the computer to turn off this device to save power" can be the reason for this problem.