"Boot from external Media" does not work

  • Article ID: 107574
  • Updated: 31 May 2010


Product
SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional SP4, Windows XP SP2 Professional Edition

Server OS

None

Question

Boot from external Media" (e.g. from a BartPE-CD) does not work after pressing "F7" in the PBA screen. What can be the cause?

Answer

As mentioned in the manual of SafeGuard Easy, it depends on the workstation’s BIOS if an emergency boot from CD can be performed successfully.

Possible reasons besides hardware-related ones are:

- The requirements have not been fulfilled. Please verify first that the right procedure has been followed --> see also the refering chapter in the manual of SafeGuard Easy

- The logged-on SafeGuard Easy user does not have the SafeGuard Easy right "Boot from external media allowed" (Please test with the "system" account)

- Hard disk drive en- or decryption has been started but is not finished yet.

- The Boot-order into the BIOS is not set correct

- An old BIOS version is used on the device


Related articles:
107019 - How to make a bootable BartPE CD with SGE drivers
107080 - Boot after PBA with other media than floppy disk

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