After installation of SafeGuard Easy 4.x, Windows Explorer crashes

  • Article ID: 107070
  • Rating:
  • 1 customers rated this article 6.0 out of 6
  • Updated: 27 Jun 2009


Product
SafeGuard Easy multi-platform 4.5x

Client OS

Windows 2000 Professional, Windows XP Professional Edition

Server OS

None

Question

After the installation of SafeGuard Easy, the Windows Explorer crashes with error "(...) Loading Modul, SGEDRV.dll* failed error #126".

* message has also been observed with SGEAPI.dll and SGEEDR.dll

Answer

This problem has been observed on machines where the entry for SafeGuard Easy was removed from the PATH variable.

Check the entry for the PATH on the machine and make sure to add C:\PROGRAM FILES\UTIMACO\SAFEGUARD EASY (or the appropriate installation directory).

Please note: Due to some restrictions of the operating system the entry for SafeGuard Easy has to be stored within the first 256 characters of the PATH variable.

Adjusting the PATH setting for multiple clients:
In cases where this change should be applied from a central administration point, you can do so by modifying the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment

Adjusting the PATH setting on a single client:
If you need to correct the PATH variable on a single client, open -> My Computer -> Properties -> Advanced -> Environment Variables as shown in the screenshot below.





Keywords: SGEDRSE SGEAPI.dll SGEEDR.dll SGE 1123 path 126

 
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