SafeGuard Easy Error Message 401

  • Article ID: 103239
  • Updated: 30 Jun 2010


Product
SafeGuard Easy multi-platform 4.x

Client OS

Windows 2000 Professional, Windows XP

Server OS

Windows 2000


Question

When booting, the error message "SGE 401: Invalid driver" is displayed. What is wrong and how can the error be removed?

Answer

Maybe your machine was infected by a virus. Another possibility is a physical defect of the harddisk (partitions). There are two ways to solve the problem.

I. Repair function to eliminate system error

Follow these steps:

  1. Start the pc from a bootable floppy
  2. Insert a diskette containing the SafeGuard Easy Emergency Tools*
  3. From the DOS prompt, call the program SGEASY.EXE
  4. Call the Repair menu item in the Extras menu and execute it

A message is displayed informing you whether the repair was successful or not.

Note
The attempt to eleminate a system error with the repair menu item is not always successful. For this reason you should always have a current backup of the system kernel.


II. Restore function to eliminate system error

Follow these steps:
  1. Start the pc from a bootable diskette
  2. Insert a diskette containing the SafeGuard Easy Emergency Tools*, as well as a backup from the SafeGuard Easy Kernel
  3. From the DOS prompt, call the program SGEASY.EXE
  4. From the menu, call the option "Restore"
  5. A dialog box appears in which you can specify the drive, the directory and the backup file
  6. Click [OK]
  7. Enter the SafeGuard Easy SYSTEM password

If the password is correct, the kernel is restored to the status of the last kernel backup.

* see chapter 7.2 Recover Kernel in the SafeGuard Easy manual (chapter number based on version 3.20).


keywords: SGE401

 
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