When using Internet Explorer 8 to browse the Sophos Mobile Control web console, clicking on the "Actions" button in device details i.e 'Inventory| Devices' results in an error message with the following information:
Errors on this webpage might cause it to work incorrectly
First seen in
Sophos Mobile Control 4.0
Sophos Mobile Control 4.0.1
This is caused by a Java functionality which is not supported by Internet Explorer 8.
What To Do
To solve this behavior:
- Download the Sophos Mobile Control 4.0.1 patch.
- Execute the patch using an administrative user.
Note: During the patch installation the Sophos Mobile Control service will be stopped. After the installation is completed, the service will be started again.