How to update the license of a Sophos Mobile Control 3.6 server with the new license key

  • Article ID: 120974
  • Rating:
  • 2 customers rated this article 2.0 out of 6
  • Updated: 06 Aug 2014

Issue

I recently renewed / updated my Sophos Mobile Control 3.6 license.
However, I did not receive a license.sql file which I can use with the License Update Wizard. How do I update the license?

First seen in

Sophos Mobile Control 3.6
Sophos Mobile Control 3.5

Cause

With the release of Sophos Mobile Control 4.0, the licensing method was changed. The license.sql file is not required anymore.
Instead, license keys are used to activate the product. This method of activation is not supported by the License Updater provided with Sophos Mobile Control 3.5 or 3.6.

What To Do

To successfully update your existing license, you have two possibilities:

  1. Update your existing Sophos Mobile Control server to version 4.0. The update also provides the new License Updater which can handle the license key. Once updated, start the License Updater and update your license.

  2. Download the latest version of the License Updater available on Sophos.com.
    Copy the file to the Operating System of your Sophos Mobile Control server and start it.
    Enter the license key accordingly and press the "Update" button.

 

 
If you need more information or guidance, then please contact technical support.

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