How to get an Android client Log

  • Article ID: 120855
  • Updated: 09 Apr 2014

Issue

For some cases an Android client log is needed to troubleshoot the issue

First seen in

Sophos Mobile Control

Operating systems
Android

What To Do

To retrieve the client log proceed as follows:

  • Reproduce the error
  • Open the SMC client app
  • Click on the menu button of the SMC client app
  • Select "Send log-files"
    • This will open the share with dialog where you can choose to send the log via mail or upload it to a cloud storage provider

 
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