SAV for Mac: Sophos Anti-Virus can't be installed on this computer.

  • Article ID: 120664
  • Rating:
  • 2 customers rated this article 1.5 out of 6
  • Updated: 12 May 2014

Issue

When running the managed Sophos Anti-Virus for Mac (SAV for Mac) installer you see the following error:

Sophos Anti-Virus can't be installed on this computer.
An error occurred while running the InstallationCheck took for "SophosInstaller". Try running the tool again.

First seen in

Sophos Anti-Virus for Mac OS X 8.0.21

Operating systems
Mac OS X

Cause

Permissions issue.

What To Do

Log on to the Mac with full administrator's permissions and downloading the file from the CID again. Then run the installer again.

 
If you need more information or guidance, then please contact technical support.

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