At the end of the installation of Sophos Cloud endpoint you receive the following generic warning message:
Installation is almost Complete
Sophos Endpoint Security and Control has been installed.
An internet connection is required for registration, updates and configuration.
Registration, updates and configuration will being when a connection becomes available.
First seen in
Sophos Cloud Managed Endpoint
Various, the 'Sophos Endpoint Bootstrap_[Timestamp].txt' log needs to be checked for a more specific error.
What To Do
- Open the 'Sophos Endpoint Bootstrap_[Timestamp].txt', as found in the installing user's temp directory, i.e
- At the end of the log note the return code, e.g.
Installation program finishing with code...
- Check article 120449 which details the meaning of the various return codes.