When running the Sophos Cloud Mac installer you see the following message:
Your system has an incompatible Sophos Endpoint product installed.
Uninstall the existing product before installing Sophos Cloud Endpoint.
First seen in
Sophos Cloud Managed Endpoint 9.1.0b2 (Mac)
Mac OS X
You have run the Sophos for Mac installer, managed by Sophos Cloud, on a computer already running Sophos Anti-Virus for Mac.
What To Do
- Determine the version of Sophos Anti-Virus for Mac you have using article 112457.
- Follow the appropriate instructions to uninstall that product (for example article 119182).
- Run the installer again.