Patch Service errors in event log, but Patch Assessment running correctly

  • Article ID: 118775
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  • 1 customers rated this article 1.0 out of 6
  • Updated: 05 Jul 2013

Issue

You see Patch Service errors in the Windows event log, following patch services starting up. However, the Patch/Patch Assessment is running correctly.

An example of the error type is:

PID 2024 : TID 4Error fetching upgrade status.-- System Exception Details --Message: Cannot open database "SOPHOSPATCH52" requested by the login. The login failed.

First seen in

Enterprise Console

Cause

Believed to be a timing issue where one of the Patch services starts before the SQL service is fully up-and-running.

What To Do

Ensure that Patch Assessment is running correctly. If you are satisfied that it is, then no further action is required.

For more information about Patch Assessment, what it does, and how it works, refer to the Patch Assessment web page.


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